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Shipping & Delivery Policy

What happens between your order being confirmed and the consignment reaching your plant.

Despatch timelines

  • Stock items: orders confirmed before 4 PM on a working day are picked and handed to the carrier the same evening.
  • Delhi-NCR: typically 2–3 working days from despatch.
  • Rest of India: most cities within a week, depending on the destination and the carrier.
  • Built to datasheet: scheduled at order stage and the date confirmed in writing before we accept the order.

These are working-day estimates and exclude Sundays and public holidays.

Packing

Instruments are packed in corrugated cartons with cushioning; gauges are packed so the movement is protected. Machinery and export consignments go in wooden crates with ISPM-15 heat-treatment marking where required, with a moisture barrier and desiccant for electronics.

Freight

Freight is charged at actuals unless the quotation says otherwise. For domestic orders we despatch by surface or air depending on urgency and weight. Where you have a preferred transporter, tell us and we will book with them. Export orders are quoted FOB, CFR or CIF as you require.

Tracking

The consignment note number is emailed on the day of despatch. If it has not reached you, write to sales@vedikainstruments.com with your order reference and we will send it again.

Receiving the consignment

Please check the number of packages against the delivery challan and inspect for visible damage before signing. If a package is damaged, note it on the carrier's copy at the time of receipt and inform us within 48 hours with photographs. A clean signed receipt makes a transit damage claim very difficult to pursue.

Documents supplied

  • GST e-invoice with IRN
  • Delivery challan and packing list
  • Test certificate
  • Calibration certificate on request, with as-found and as-left readings
  • Material test certificates for wetted parts where the datasheet requires them
  • Operating and maintenance manual in English

Contact

Vedika Instruments Pvt. Ltd.
B-194, 2nd Floor, Green Field Colony, Sector 41–42, Faridabad, Haryana – 121010, India
Email: sales@vedikainstruments.com · Phone: +91 98107 02836

Last updated: 16 August 2026. We may revise this page; the version on this page at the time of your order is the one that applies.